Frequently Asked Questions - FAQs
Subscriptions
Subscription packages are a way for you to be able to read books, newspaper and other content provided by MixaKids. These are designed in a way that allows you to have more access for your selected period.
Currently we have 6 packages for 1 day - Basic, 1 week - Standard, 1 month - Popular, 3 months - Reserve, 6 months - Ultimate and 1 year - Xtreme.
Each package gives you a certain number of books you can read and other content you can access for selected time. For Ultimate and Xtreme packages give you unlimited access to all the content on MixaKids.
To be able to read books and newspapers, select any of our subscription packages. If you are not logged in, you'll be asked to login.
- View the summary of the package, and select the payment method of your choice to pay. If you have credit on your account, you can pay using your wallet. Otherwise, select other payment methods, to pay.
- For mobile money, provide the phone number and for credit/visa/master cards provide an email address
- Follow the prompts depending on the selected method.
- Once payment is completed, you'll be redirected to the page with the success method.
- You'll also get a notification in your email with the package summary.
Once the subscription is succesful, you can now enjoy reading the books and newspapers on MixaKids
Payments
When you create an account on HERE, you will get a user wallet. You will need to top up or deposit enought credit for renting or buying an e-book.
Top up or deposit can be done using any of the following:
- Mobile Money payments (choose another method if your country is not yet enabled to use mobile money)
- Paypal - you require a paypal account
- Direct debit/credit card
- Through registered MixaKids' agent
To topup wallet, do the following:
- Go to topup page
- Select the amount you wish to topup and click 'Make Deposit'
- On the next page, select the payment method of your choice.
- For Mobile Money, Airtel Money, Micropay, M-PESA or other mobile payments, provide the phone number registered for the mobile money service
- For PayPal, or PesaPal, provide the registered email address
- Follow the prompts to complete the transaction
Joining MixaKids
Joining MixaKids is very easy. All you need is your guardian/parent's consent to register a user account on this website. When an account is registered, we shall send a verification request to either (or both) the mobile phone or email of your guardian/parent.
Upon responding to the verification code, the user account will be approved and ready for use.
For students and other users under the age of 18, Please do not register without your guardian/parent's approval.
Absolutely not! Registering or creating a user account on www.mixakids.com is free. No one is allowed to charge any fee to register users on this platform. However, you will need to topup your wallet in order to buy or rent e-books.
Submitting Stories
Once you are registered, and logged in, you'll see a link on the top menu for 'SUBMIT A STORY'. Click on the link, and provide your story.
We recommend you read the article 'How to get your story picked for MixaKids' to see the suggestions on writing a story that will get published on MixaKids.
Becoming an Author
MixaKids allows anyone to become an author. All you need is to submit an interesting but orginal story. Your story will be approved, illustrated and converted into an e-book. Finally, as soon as the e-book is published on www.mixakids.com, you will receive a notification by SMS or email. Your user account on the platform will be upgraded from "Subscriber Account" to "Author Account".
